We are deeply committed to preserving your privacy. Any information that you provide while visiting our Web site is treated as restricted, sensitive information. If you choose, you can visit our site without ever telling us who you are or revealing any information about yourself.
Below is a full disclosure of our policies regarding your privacy.
What information we collect from you
When you enter our Web site, the only personal information we collect is volunteered by you when you sign up to receive specific information or to get preapproved. We do not sell or trade any of this data.
When you decide to get preapproved, we collect non-public information about you from the following sources:
- Loan applications and supporting documentation that you provide or authorize;
- Transaction details related to your real estate purchase that others provide (e.g., appraiser);
- Information that we receive from consumer credit reporting agencies.
We do not disclose any non-public personal information about you or any of our clients, except as necessary to complete your financing. Our relationship begins when you provide us information on our Web site or when we provide a loan application to you, whichever occurs first.
How we use the information that we collect
When you provide financial data, we use this to analyze and create financial illustrations to help you determine which loan program will work best for you. We will always obtain your permission before checking your credit rating.
We restrict access to your personal and account information to those employees of Guarantee Mortgage who need to know such information to provide service to you. We provide to your new lender(s) only that information necessary to obtain your new financing. All the lenders we work with have their own privacy policies. Please read your paperwork carefully.
What security measures we have in place
Because we regularly deal with sensitive information, we maintain physical, electronic, and procedural safeguards that comply with or exceed federal standards to guard your non-public personal information. We have a dedicated, on-site, full-time information technology department that employs state-of-the-art firewalls and backup systems to protect data, and spam and anti-virus software to protect email.
From time to time, Guarantee Mortgage may change this policy. If we do, rest assured that we will not use any personal information we have already collected from you in any new manner without first obtaining your consent. Any changes would be toward more security, rather than less.
How you can contact us about this policy